Refund and Returns Policy
We accept all unused, unworn merchandise for a store credit within 10 days of receiving your order. Any items received by mail outside of the 10 day return period will be charged a 50% late fee from the value of the items returned.
Exceptions: All items marked ‘Final Sale’, all sale, clearance or marked down items, opened from their original packaging, and accessories are non-refundable and will not be accepted for a return, refund or store credit.
All items purchased with a discount or promotion of 25% off or more can only be refunded as store credit.All shipping fees are non-refundable. Return shipping costs are to be paid for by the customer.
Items must be received in their original, resell-able condition with the original tags attached. If any returned items are received worn, stained, altered or damaged you will not be eligible for a refund and the items will be returned to you at your expense.
To begin processing any type of return, please contact our Customer Service team and provide your name, the order number, and the reason for returning the product. You can contact us by filling out the contact form on this page. Once we have received the product and the return has been processed by our warehouse, we can issue the exchange or the in-store credit to your account.
Return Department:
J.DIAMANTE
150 South 4th Avenue
Mount Vernon, NY 10550
United States